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Frequently Asked Questions: Sourcing PIR Infrared Motion Detector (WL-PIR300) from Wanlin China Factory

The following questions are most frequently asked by distributors, importers, and system integrators in Dubai, UAE when evaluating Wanlin as their China factory supply partner for PIR Infrared Motion Detector (WL-PIR300).

Q5: Can you do private label / OEM branding for the Dubai market?
A: Absolutely. OEM branding (packaging + logo + manual) starts from 500 pcs. Full private label including custom firmware and APP branding starts from 1,000 pcs. We sign an NNN agreement to protect your brand in UAE.

Q2: Does the PIR Infrared Motion Detector hold CB certification?
A: Yes. The WL-PIR300 holds CB / RoHS / EN14604 certifications. We provide full test reports and Declaration of Conformity — ready for UAE customs and fire authority inspection.

Q8: Is the PIR Infrared Motion Detector compatible with Alexa, Google Home, or Apple HomeKit?
A: Yes. Most Wanlin home fire safety products support voice assistant integration. The WL-PIR300 works with Alexa and Google Home out of the box. HomeKit integration available in the OEM version.

Q7: What incoterms do you support for shipment to Dubai?
A: EXW, FOB Shanghai/Shenzhen, CIF Dubai, DDP Dubai. For DDP shipments, we manage all customs and last-mile delivery — you receive goods ready for sale.

Q9: How do you handle warranty claims for products sold in UAE?
A: 2-year warranty. Defective units within warranty are replaced in the next shipment at no charge. For time-sensitive replacements, we can air-freight replacement units to Dubai within 48 hours.

Q4: Can I get a sample before placing a bulk order?
A: Yes. Contact wanlinfirecontrol@163.com. Sample ships via DHL/FedEx (3–5 days to Dubai). The sample cost is fully deductible from your first bulk order.

Q10: Can you help with product registration / local certification in UAE?
A: We provide all required documentation (CB / RoHS / EN14604) and have experience supporting partners in UAE through local fire authority registration. Contact wanlinfirecontrol@163.com for a compliance checklist specific to UAE.

Q3: What is the lead time for 1,000 pcs of WL-PIR300 shipped to Dubai?
A: Standard stock: 15–20 days. OEM/custom: 30–45 days. For urgent orders, we maintain safety stock of popular models for 7-day express dispatch.

Still Have Questions?

Our export team in China responds within 24 hours to all inquiries from Dubai, UAE.
Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com

Published Date

2026-02-08

Contact

Export Service Hotline: +8613261677119
Email: wanlinfirecontrol@163.com
Website: www.wanlinfire.com